Customer Testimonials

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Google May 19, 2022

I want to say thank you to Mamadou and Paula at Midwest Auto Store and that I appreciate their efforts that went above any reasonable expectations. They handled everything smoothly, efficiently, and friendly. At the end of the day I left with a good deal on a great car. Thank you!

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Google May 19, 2022

Absolutely great dealership! I unfortunately got a hole in my radiator due to road debris one month after buying my car. I had it towed to their service department since I have my warranty with them and wanted them to do all work on my vehicle. Their service manager, Anderson, went above and beyond. He had my car back to me in less than 48 HOURS! He called until he could find a place for my radiator to be overnighted! And the best price he could get me for the parts and labor. Very happy I purchased with them. Extremely trustworthy ...

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Google May 13, 2022

Mamadou was a great sales man and had a great personality. Love the Jeep and truck we bought. Would buy from them again

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Google May 13, 2022

There good service if you look for a car or truck ask for johnny

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Google May 11, 2022

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Google May 5, 2022

They keep their stuff safe in a vault

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Google May 4, 2022

Great friendly service

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Google May 4, 2022

Best place I’ve ever been to great people and great prices

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Google May 3, 2022

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Google Apr 30, 2022

Our sales representative Johnny was great. Everyone there is super helpful and very kind! Would definitely go back!

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Google Apr 29, 2022

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Google Apr 25, 2022

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Google Apr 23, 2022

Patient and friendly staff.

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Google Apr 19, 2022

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Google Apr 18, 2022

Majd, mamadou,stephan and all stuff are amazing. They are always there when you needed them. Nice place to get used cars for right price. I recommend it for everyone looking for used car.

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Google Apr 16, 2022

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DealerRater Apr 15, 2022

Johnny Lee call me several time to keep me updated on the VW. Johnny set up the test drive the VW. Johnny did a great job with getting everything done while at the dealer. Johnny ask if I had any questions on the car. Had a great experience with Johnny and staff at the dealer. Late that day I drove the VW home 250 miles

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Google Apr 15, 2022

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Google Apr 14, 2022

A good experience. Mamadou Diaw was very helpful. A good guy with a beautiful family. I would recommend MAS to anyone.

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Google Apr 13, 2022

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Google Apr 13, 2022

Our sales rep Mamadou was all hands on deck. He was patient & polite. Made our car buying Experience headache free because we all know that car shopping can be a bit much sometimes. We were in and out quickly not a lot of paperwork and we were given the best deal. I will definitely be buying our next car from Midwest auto motive. Thank you, Mamadou. Look Forward to doing business with you again.

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Google Apr 13, 2022

I purchased my daughter's first car here. Mamadou was awesome to deal with. Very polite and answered all my questions. Seamless transaction. He made sure the car was detailed and it great conditon for pick up. There was something wrong with the car that he noticed and informed me of right away. Anderson in service was also amazing to deal with. Great communication and took care of the issue for me. When I have to purchase my younger daughters car I will look here first. Highly recommend.

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Google Apr 13, 2022

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DealerRater Apr 12, 2022

Johnny Lee is a really easy person to deal with. Very knowledgeable! I would definitely buy another car from him.

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Google Apr 9, 2022

Such a great experience at Midwest! Would recommend to anyone looking for an honest business. Johnny Lee matched with the atmosphere and was just as an honest man. So patient with any questions I had and not one time did I feel pressured. The car business really does need more salesman like him considering my time with such commission hungry salesman. 10/10 hands down

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Google Apr 9, 2022

I had a wonderful experience at Midwest auto. Johnny Lee is fantastic. He is very insightful, and talked me through every single question and concern I had. I highly recommend visiting Midwest auto for any of your future car needs! Ask for Johnny Lee!!

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Google Apr 9, 2022

Midwest Auto is Amazing! I can’t say enough good things about my experience. Johnny Lee delivered outstanding service. He was so kind and patient. He listened to what we where looking for and took the time to help us find what works for our family. I would definitely recommend seeing Johnny Lee at Midwest Auto!

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Google Apr 9, 2022

I had a great experience at Midwest auto. I highly recommend it. Johnny Lee made our experience very easygoing. He was very kind and extremely helpful. He made us feel welcomed and I would gladly go back there because of the great experience we had.

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Cars Apr 9, 2022

Although I couldn’t quite find the car I set out for, working with Johnny Lee was fantastic. Low pressure, honest and had a pretty sound idea of what I was looking for and trying to accomplish. I’ll definitely be back.

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Cars Apr 9, 2022

Helping my parents buy a car. Johnny helped us find exactly what we needed. He took his time, listened to our needs, and was not pushy. Great service. Very happy!!

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Cars Apr 9, 2022

Thank you Johnny Lee for helping me find the perfect car! Johnny is not only knowledgeable but professional, honest & answered all of my questions. I would recommend Johnny to anyone in the market for a used car.

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DealerRater Apr 9, 2022

Let me tell you Johnny Lee, helped me out tremendously absolutely great service I am flabbergasted about how great I was treated at the dealership I will be back and I will tell everyone to go to Johnny!

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Google Apr 8, 2022

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Google Apr 5, 2022

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Google Apr 2, 2022

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Google Mar 23, 2022

I just bought my dream car at Midwest. Johnny Lee led the customer service team from multiple test drives to on-line finance approval to close. With assistance by JR in the middle, the atmosphere is professional and pressure-free. Looking forward to the routine maintenance side they'll provide. Lots of great vehicles. We found Midwest through Carfax. Jim & Sondra Macht

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Google Mar 20, 2022

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Cars Mar 19, 2022

These people worked really hard to get me approved and did. Johnny Lee was my sales rep and he was very friendly, helpful and knowledgeable. I would definitely recommend Midwest Auto Store to anybody looking for a new or used car.

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DealerRater Mar 13, 2022

The sales rep I worked with was concise and quick about helping me to find a vehicle to meet my criteria. He also took me straight to the vehicles instead or marching me around and didn't try to up sale me. He also checked in for an after-sale performance review based on my interaction and buyers experience.

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Google Mar 12, 2022

Johnny listen to what i needed n got me the car best for me. Im happy n the rest of the people there warm feeling while looking for a car🤗

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DealerRater Mar 10, 2022

Johnny Lee was greatly to work with, everyone in the facility were knowledgeable and a pleasure to work with.

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Google Mar 10, 2022

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Google Mar 9, 2022

I would definitely recommend the Midwest Auto store. They had a good selection of used vehicles when other places currently don’t. Ask for Johnny Lee. He was not pushy and very courteous. He was very easy to deal with and helped us find the right car for my daughter.

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Google Mar 9, 2022

They were very polite and professional! In and out pretty quick to be buying a truck. Would recommend

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Google Mar 9, 2022

I recently purchased a small SUV reasonably priced and even left with a brand new battery installed. Johnny was very patient and provided us the opportunity to test drive 3 different cars. Tip for the wise, if you are using outside financing have the check with you if possible.

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Google Mar 9, 2022

I had a great experience with mid west auto store. Johnny was our sales guy and he was a super nice guy... made everything simple and easy... kept us up to speed on where we were at in the process while we were waiting... great experience! Highly suggest...

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Google Mar 8, 2022

Johnny Lee very professional. Answered all my questions. Price was very fair. In and out no issues.

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Google Mar 4, 2022

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Google Feb 27, 2022

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Google Feb 25, 2022

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Google Feb 25, 2022

Mamadou was Extremely helpful and very polite

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Google Feb 22, 2022

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Google Feb 18, 2022

Customer service is excellent

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Google Feb 9, 2022

I’ve bought two vehicles from here in the past 6 months and have been very impressed with the both of them. The first one was a 2016 Silverado which I got for a steal, and the second was a 2009 Honda Accord that was priced fair as well. J.R. Is who I would recommend, which I haven’t worked with any of the other salesman but he isn’t the stereotypical salesman . He wasn’t pushy by any means and just all around a good guy to deal with.

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Google Feb 8, 2022

Worked with me to put me in exactly what I need, worked for me to get a great deal. Thank you to the whole team at Midwest! Especially Mamadou!

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Google Feb 7, 2022

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Google Feb 6, 2022

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Google Feb 5, 2022

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Cars Feb 3, 2022

Everyone was very nice and never hassled us as all. We looked around peaceful and was given accurate information when we asked. When we found the perfect truck paper work was a breeze. 10/10

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Google Jan 30, 2022

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Google Jan 28, 2022

Had a nice experience at Midwest Auto Store. As part of my purchase they had promised to fix the door locks that were malfunctioning. After taking it to be fixed, Stefan and his team did a great job identify the problem and getting it solved. In addition, they took care of a few other quality of life items on the vehicle that I was not expecting. Very happy with the work and service received at Midwest Auto Store.

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Google Jan 18, 2022

Told the salesman (JR) what I was looking for. It was his honesty and ability to find the perfect fit for the right price that will having me doing business here again. This is the 2nd vehicle I have bought here and Mid-West did not disappoint!

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Google Jan 16, 2022

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Google Jan 9, 2022

Car I came to see was well represented in the photos online and ran well. Purchase price was fair and the purchasing process was easy and handled quickly.

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Google Jan 8, 2022

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Google Jan 6, 2022

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Google Jan 4, 2022

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Google Dec 22, 2021

Great place to deal with, come up and see Mamadou Diaw, he will get you taken care of.

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Google Dec 18, 2021

Enjoy my experience the time he pulled the car up it was a beautiful sight outside and inside was more than I could have expected. Than the paperwork it wasn’t bad after that I ask where was the car they was washing the outside and the inside and get this giving it also an oil change before I leave (no cost to me). I left feel pretty good thank you Midwest Auto and all the ones their a great team of employees even the boss made you feel at home.

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Google Dec 15, 2021

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Google Dec 15, 2021

We had a great experience here. Working with Mamadou was wonderful. He answered all of our questions and got us taken care of as quickly as possible. Would recommend them to anyone!!

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Google Dec 11, 2021

Friendly staff and I walked out with a great truck!

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Google Dec 8, 2021

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Google Dec 7, 2021

Nice folks good selection of used cars at a decent price but they got to make that warranty quota pushy pushy pushy

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Google Dec 5, 2021

Mamadou was an excellent sales men very patient and made sure we got the car we were looking for

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Google Dec 3, 2021

Awesome customer service, explained everything super well and took really good care of us!

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Google Dec 3, 2021

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Google Nov 19, 2021

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Google Nov 11, 2021

We were shopping for a car for our 16 year old daughter and it was very hard to find a quality vehicle for under $10,000. We found Midwest Auto and they had 75 cars in our price range. Salesperson JR was great with our daughter and spent several hours getting keys for numerous cars until we were able to decide on her car. JR was not pushy and allowed us to work at our pace. There’s no doubt used cars prices are ridiculous right now but as we did our shopping, Midwest was clearly the most reasonable place to buy in these ...

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Google Nov 10, 2021

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Google Nov 6, 2021

My husband and I were looking for a used vehicle today and we found Midwest Auto Store via Google search. We had planned to visit several dealerships today, but Mamadou provided such excellent service that we didn’t need to! The prices were comparable to other dealers but the service and the optional warranty is what sold us. It was a wonderful experience and we look forward to get our vehicles serviced here as well.

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Google Nov 1, 2021

Mamadou was great to deal with made my buying experience great and easy ! Earned my business!

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Google Oct 24, 2021

I live in Cincinnati, closer to the north than the south. My only issue is that I bought a car from a dealer too far from where I live. They have been professional and nice every time I go in.

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Google Oct 24, 2021

I worked with Mamadou and had a great experience. We test drive at least a half dozen cars and he was helpful, patient and made good recommendations on a car that would work within my budget.

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Google Oct 22, 2021

A great experience

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Google Oct 19, 2021

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Google Oct 17, 2021

Looking for a great pre own car with a affordable rate check out Midwest auto store. Very satisfied with my purchase. Thanks

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Google Oct 17, 2021

Mamadou Diaw was great at helping us this is the second car we brought from Midwest because of him

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Google Oct 14, 2021

Great place and they have a lot of inventory.

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Google Oct 13, 2021

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Google Oct 13, 2021

Johnny Lee is one of the nicest, easy going, helpful sells person I ever met. They had plenty of cars at nice prices to choose from. When I test drove 4 vehicles, Mr Lee had the next car lined up for me to drive. When I found a problem in a vehicle, he would write it down to get fixed. We did buy a vehicle and loving it. The experience here was good with Mr. Lee. He would listen to you and help find what you looking for. Thank you Mr. Lee and Midwest Auto Store

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Google Sep 29, 2021

I brought my elderly neighbor here to hopefully get a decent safe car. Our salesman Johnny was so kind and easy going with her. After spending over a hour with us she left in own little chevy spark. Im going to bring my mom here for her next car. Most salesmen are in a rush and pushy. Johnny was the best! Thanks Midwest!!

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Google Sep 28, 2021

my dad, cousin and my friend all got cars from there, they are a decent used car salesman.

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Google Sep 22, 2021

I had a very positive experience in purchasing a vehicle at Midwest. Mamadou was very kind and most professional in assisting me through this whose process and finding the best vehicle for me. All the rest of the staff were also very kind and helpful. I definitely would recomnend Midwest Auto in Florence, Ky.

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Google Sep 22, 2021

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Google Sep 17, 2021

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Google Sep 16, 2021

We have bought several vehicles over the past years and have always experienced great service and fair pricing.

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Google Sep 3, 2021

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Google Sep 2, 2021

Great selection and top notch service. I would definitely recommend Midwest to anyone looking for a no nonsense car buying experience.

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Google Aug 30, 2021

Such a great place to get a car! Johnny Lee was super friendly, helpful, and most of all patient. We found the car we wanted about 30 minutes till closing and he stayed late (almost 2 hours!) to make sure we got everything squared away with the financing and insurance. So glad we found them to get my daughters first car!


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